Intelligent Health Design Partners with Salesforce to Transform Social Care with AI
- matthewbaker02
- Oct 31
- 2 min read
Intelligent Health Design Ltd (IHD) is proud to announce a strategic partnership with Salesforce as an Outsourced Service Provider (OSP). This collaboration represents a major milestone in IHD’s mission to improve patient care through AI-driven analytics and real-time health monitoring.
Revolutionizing Healthcare with AI-Powered Insights
At the forefront of healthcare innovation, IHD leverages cutting-edge technology to monitor key health metrics including:
Sleep patterns
Oxygen levels
Physical activity
Heart rate
Blood sugar levels
Through its CareGuardian platform, IHD uses AI and predictive analytics to provide actionable insights, enabling care providers to:
Deliver proactive interventions that reduce hospitalizations
Improve patient outcomes
Optimize healthcare operations
By harnessing real-time health data, IHD empowers care teams to provide personalized, patient-centric care while improving operational efficiency.
A Partnership Built on Shared Values and Innovation
Patrick Leahy, COO of IHD, emphasized the strategic importance of the collaboration:
“From the outset, we recognized Salesforce as a valuable partner that could play an instrumental role in our success. However, what truly set Salesforce apart was its culture of innovation and strong commitment to philanthropy. Like Salesforce, we are driven not just by growth, but by a fundamental desire to improve lives through innovation. This shared vision made our partnership a natural fit.”
Salesforce’s deep expertise in healthcare, life sciences, and AI-driven transformation makes it an ideal partner for IHD’s ambitious goals.
Alex Baggallay, Salesforce VP Channels & Offerings, added:
“We are delighted to be working with IHD to drive innovation in such a critical area of healthcare. The combination of IHD's deep industry understanding and unique digital capabilities with the power of the Salesforce platform, particularly Agentforce, which provides AI Agents for 24/7 personalized support to carers and families, will drive this partnership forward.”
Looking Ahead: AI-Driven Social Care in 2026
IHD is poised to revolutionize the social care industry with its CareGuardian software, built on the Salesforce platform. By leveraging AI, CareGuardian enables care organizations to:
Deliver proactive, predictive care
Improve patient outcomes
Unlock the full potential of data-driven healthcare
This partnership highlights IHD’s commitment to pushing the boundaries of healthcare innovation, ensuring that care providers, patients, and organizations benefit from AI-powered solutions.
About Intelligent Health Design Ltd
Intelligent Health Design Ltd (IHD) is a pioneering health technology company dedicated to improving patient care through AI, real-time health monitoring, and predictive analytics. By enabling proactive interventions, IHD helps care organizations enhance both patient well-being and operational efficiency.
About Salesforce
Salesforce is the world’s leading customer relationship management (CRM) platform, helping organizations build stronger relationships with customers and employees. Founded in 1999, Salesforce pioneered cloud-based CRM and continues to lead in AI-enabled business solutions.
With Agentforce, Salesforce provides autonomous AI agents that take intelligent action across sales, service, marketing, commerce, and IT, giving teams a 360-degree view of every customer and enabling smarter, faster decision-making.
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